RxDaily

Your account

Delete your RxDaily account.

You can do it here or in the app, whether or not the app is still on your phone. Nothing is deleted the day you ask: you have 14 days to change your mind.

Sign in first, so we know the account is yours.

When

  • Right awayYou are signed out on every device. Nothing is deleted yet.
  • For 14 daysSign back in and choose Keep my account, and nothing changes.
  • After 14 daysYour account is deleted within the hour. After that it cannot be undone.

What is deleted

  • Your sign-inYour email address, your password, your passkeys, and every signed-in device.
  • Your name and contact detailsTaken off your account and off your health record.
  • Your conversations with allieEvery conversation, and everything allie remembers about you.
  • Your health book, goals and reflectionsWith the access you gave caregivers and care teams, and your reminder settings.

What is kept, and why

  • Your health recordReadings, medications, conditions, lab results and care plans stay under an internal number, with your name and contact details removed. US medical-record law requires them to be kept, commonly for six to ten years. Notes in them are kept as written, so they are never treated as anonymous.
  • A record of who opened whatThe access log, kept for six years as HIPAA requires. It never holds your email address.